Your order will be shipped within 1-2 working days with Royal mail delivery service.
UK delivery time is 1-3 working days.
EU delivery time is 3-5 working days.
Everywhere Else delivery time is 7-15 business days.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
Returns and exchange details
I accept returns for a refund (minus shipping fees) for items postmarked within 7 days of receipt of the order. Items must be unworn and in their original packaging.
Special custom orders are non-returnable.
We don't accept piercing jewelry returns for hygiene reasons. If you have any problems with your order, please contact us within 3 days after receiving your order. We will do everything possible to resolve your problem.
Please read the item description carefully. There it indicates the exact measurements and materials. We will not make refunds to customers who didn't read the description and expected their item(s) to be longer, shorter, thinner, thicker, a different color, made from pure gold or silver etc. Also, we would like to inform you that the colors (shades/tones) may differ slightly on the screens of different devices. Thank you very much for your understanding.